A VOW refers to a REALTOR internet site through which the REALTOR provides real estate brokerage services to consumers with whom the REALTOR has first established what relationship?

• A. Client-Broker Relationship
• B. Landlord-Tenant Relationship
• C. Employer-Employee Relationship
• D. Broker-Consumer Relationship

Answer: (C)

A VOW is a Virtual Office Website where a REALTOR provides brokerage services only after the consumer has entered into a client-broker relationship with the REALTOR. That means the consumer has engaged the REALTOR to represent them in real estate matters, creating the agency duties and obligations that come with being a client. Without establishing that client-broker relationship, the consumer is treated only as a customer, and the REALTOR’s fiduciary duties do not attach. The other concepts—employer-employee, landlord-tenant, or a generic broker-consumer label—do not define the formal agency connection needed for brokerage services.