The director of Residential Tenancies has the authority to?

• A. Investigate, mediate, and determine matters under the Act.
• B. Evict tenants automatically.
• C. Set rental prices for leases.
• D. Issue building permits.

Answer: (A)

The main concept here is the scope of authority under the Residential Tenancies Act. The director’s role is to enforce the Act, handle complaints, and resolve disputes by investigating issues, facilitating mediation between landlords and tenants, and issuing determinations or orders on matters brought under the Act. This is the mechanism for resolving tenancy disputes without automatically ejecting someone or changing terms unilaterally.

Evicting tenants automatically isn’t within this power; eviction requires proper process, notices, and an official order through the appropriate legal channels. Setting rental prices isn’t a function of the director—rents are determined by market conditions and applicable regulations, not by a director’s directive. Building permits are issued by the appropriate building or planning authorities, not by the Residential Tenancies director.